Privacy Policy

Personal Information You Provide

• Contact information (name, email address, phone number)
• Business information (company name, job title, industry)
• Account credentials (username, encrypted password)
• Communication preferences and subscription settings
• Payment information (processed through secure third-party providers)
• Feedback, inquiries, and support requests

Automatically Collected Information

• IP address and general location information
• Browser type, version, and operating system
• Device information and screen resolution
• Website usage patterns and navigation paths
• Time spent on pages and interaction data
• Referral sources and search terms used to find us

Service Delivery

• Providing competitive analysis tools and financial market insights
• Creating and maintaining your user account
• Processing payments and managing subscriptions
• Delivering requested reports and data analysis
• Responding to your inquiries and providing customer support

Communication and Marketing

• Sending service updates and important account notifications
• Sharing relevant market insights and educational content
• Providing information about new features and services
• Conducting user surveys and gathering feedback

Service Providers

We work with trusted third-party service providers who help us operate our business, including payment processors, cloud hosting services, and email delivery platforms. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Technical Safeguards

• SSL/TLS encryption for all data transmission
• Secure database storage with access controls
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Automated backup systems with encrypted storage

Organizational Measures

• Employee training on privacy and data protection
• Limited access to personal information on a need-to-know basis
• Regular review and updating of security procedures
• Incident response plan for potential data breaches

• Account Information: Retained while your account is active and for 3 years after account closure
• Transaction Records: Kept for 7 years to meet financial record-keeping requirements
• Marketing Communications: Stored until you unsubscribe or for 2 years of inactivity
• Support Communications: Maintained for 3 years to provide ongoing assistance
• Website Analytics: Aggregated data retained for 26 months

Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage patterns
• Preference Cookies: Remember your settings and preferences
• Performance Cookies: Monitor website performance and load times

• Contractual protections requiring adequate security measures
• Selection of providers in countries with adequate privacy protections
• Regular monitoring of international data handling practices
• Compliance with cross-border privacy requirements

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccurate or incomplete information. We'll respond to your request within 30 days.

Data Portability

You can request a copy of your personal information in a structured, commonly used format. We'll provide this information in a way that allows you to transfer it to another service provider if desired.

Withdrawal of Consent

Where we rely on your consent to process personal information, you can withdraw that consent at any time. This won't affect the lawfulness of processing based on consent before withdrawal.

• Posting the updated policy on our website with a new effective date
• Sending email notification to registered users for material changes
• Providing prominent notice on our website for significant modifications